Proxy new order cancellation reason - Looks like you used a vpn/proxy to place your order which is not allowed or the ISP IP used to place the order has been reported as a proxy. Please review our TOS for clarification - https://buyvm.net/terms-of-service/
Once in your home isp you are welcomed to place a new order (if stock is available) or you may opt to pay with crypto currency/Webmoney/Alipay which bypasses checks but locks you to that method of payment for all future transactions.
If the order was paid with a credit card be advised as the order was cancelled for fraud, no funds were collected. Please check your bank.
Stripe advises the following - In the case of a reversal you will not see a refund credit on your statement, you will see the original authorization drop your statement entirely after a few days. There will be no payment, and no refund. It will appear as if the whole transaction never happened. Your bank should be able to confirm this for you.